For our client, a large IT provider, we are looking for an experienced Pre Sales Technical Consultant.
Main tasks:
- Gathers and assesses customer needs, both business and technical;
- Identifies related needs (lead generation, opportunity expansion)
- Identifies site-specific and corporate parameters and constraints that impact the solution
- Identifies required project steps
- Identifies likely problem areas that require attention
- Identifies probable competition and product roll-out data/training needs and evaluates relative strengths
- Architects an appropriate technical solution to meet the customer's business requirements
- Investigates and optimizes a solution's fit to the requirements of an opportunity, both current and future
- Adapts solution design to new requirements
- Establishes the validity of a solution and its components
- Identifies the growth path and scalability options of a solution and includes these in design activities
- Generates an implementation plan with timelines for the solution
- Creates the appropriate test plan as required
- Anticipates some of the potential challenges for the proposed project plan
- Anticipates and plans for competitive threats
- Actively identifies opportunities to assist peers Regionally in area of expertise (e.g., writing white-papers)
- Maintains excellent communications with customer executive management across the Region
- Represents the employer as technical expert with customers; shares knowledge in area of expertise and links to related technology areas
- Advances opportunities through the use of effective consultative selling techniques
- Builds customer loyalty through being a trusted advisor
- Partners effectively with others in the account to ensure problem resolution and customer satisfaction
- Communicates and articulates the details of their component roles in a proposed customer solution
- Actively supports the account team with solution advice, proposals, presentations, and other customer communications
- Analyzes and provides support to deals in the pipeline where needed
- Transfers knowledge to Presales peers via mentoring and contributing participation in peer education programs
- Understands the roles and affectively engages other teams and resources within the company and partners
- Identifies overlooked opportunities suggested by technical expertise
- Facilitates smooth transition from sales to implementation by orienting the appropriate teams to the solution design
- Contributions have major impact across a Region and some BU's, and solid impact on Regional business
- Analyzes and contributes to the presales direction for the Region or some areas of a BU
- Breadth of influence goes across multiple organizations within the Business and is sought, valued and used
Over the years, our client has seen its portfolio rapidly expand. They are proud to be the number one IT provider in the world and the only company to be a one-stop shop for consumers all the way up to large corporations. The culture is characterized by goal oriented people with a high sense of ownership; self-starters who are willing to embrace the constant transformation that the industry is subject to. Mobile and flexible working is one of their biggest assets. Result is what counts; you decide when or where you want to work.